Quality you can measure.
The Uplift Score is our native 1–5 star review and quality system. Everyone who gives or receives support through Uplift Me can rate the experience, and the Foundation tracks quality across every interaction.
Verified Uplift Experience
Our public foundation rating appears here once verified reviews exist. We never pre-populate or invent scores: every star is earned from a real, verified interaction.
How the loop works
Families rate support
After help arrives, families score the delivery: punctuality, communication, politeness, respect, care in the home and whether the issue was resolved.
Partners review Master Partners
Local partners score their county leader on communication, responsiveness, support, organisation, transparency and leadership.
Master Partners review partners
Delivery partners are scored on reliability, customer service, delivery quality, compliance and safeguarding standards.
Low scores trigger follow-up
Any review of 1 or 2 stars is flagged internally for follow-up, so quality issues are seen and acted on quickly.
Quality badges
Badges unlock automatically once real performance data supports them. Nothing is awarded before it is earned.
Privacy by default
Family and client feedback stays protected internally. Reviews are anonymous by default, and nothing is shown publicly without consent and anonymisation. Only aggregated, verified scores are published.
Share your experience
Sign in to leave a verified Uplift Score review. Verified reviews keep the network trustworthy for every family.
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